Thinking about your current workplace, how could experimental design be used to improve the product or service provided to your customers?

Experimental Design
This week you have learned about experimental design and the important role it plays in quality management. Thinking about your current workplace, how could experimental design be used to improve the product or service provided to your customers? If you are not currently employed, you may use a previous employer or a fictional company.
Your initial response should be a minimum of 150 words. Your work should be in your own words and should include research to support your response. Be sure to avoid Wikipedia as a resource as this is not a reliable source. Include your resources at the end of your response. Once you have completed your response, you will want to respond to at least two (2) of your classmates responses. Please remember that your responses to your classmates should be substantive and should promote additional discussion within the classroom. Simple “I agree” responses will not be counted towards your participation grade.
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