At the beginning of the simulation, all rival firms market
two Sonite brands. Sonite products have existed for
several years and the market has grown quite consistently since the
introduction of the first Sonite brand. It is now a well-established market,
with several strong brands at different price points covering a wide range
of needs. Analysts believe that the Sonite market will continue to grow over
the next five years.
A Sonite is a complex piece of equipment made up of several
components. Although they can be evaluated along more than fifty attributes,
Sonite brands are primarily differentiated in terms of five physical
characteristics that are considered as the most important ones by industry
experts. These characteristics are described below, and additional details are
given in Figure
1
•Processing Power. This characteristic
measures the speed of the internal processor. High processing power is critical
for applications using extensive graphics or doing a lot of calculations. It
also drives the ability of the Sonite product to process multiple tasks
simultaneously. Processing power is given in gigaflops (billions of floating
point operations per second), a standard and respected measure that takes
several factors into account: number of “cores”, internal memory size,
frequency, etc.
•Display Size. This is the size of the screen, in inches.
This characteristic drives the ability of the Sonite product to display higher
quality images or videos, or to display more information to the user at a given
time.
•Design Index. This characteristic does not relate to the
product esthetic but to the type of raw materials used (wood, plastic, metal
...), to the number of components (all-in-one type versus multiple-component
type), to the aspect of its various components (position, size …). Therefore, a
product rated 8 on the design scale is not better or easier-to-use than one
rated 4 on the same scale.
•Battery Life. This is the number of hours during
which the Sonite product can operate without being connected to the main power.
•Features. This is the total number of features offered
by the Sonite product. These features can be hardware related, such as the
ability to connect various devices to your Sonite product, or software related.
There are a minimum number of core features that each Sonite product must
offer. Additional ones are nice to have that may be of interest to some
consumers.
It is important to understand that offering more of
a certain characteristic is not necessarily better. For instance,
high processing power processors may require a sophisticated cooling system
that has an impact on weight, volume and noise. Consumers who do not need high
power will certainly choose a less powerful Sonite that will be relatively
small, light and quiet. Similarly, large screens may be highly attractive to
some users, but not to others because of their higher weight and heavier power
consumption. Similar advantages and drawbacks exist for most characteristics:
long duration batteries are bulky and heavy; product with lots of features may
be difficult to use and may confuse new or occasional users; etc.
The base cost is also an important factor; this
is the cost at which each unit will be produced, based on an initial production
batch of 100,000 units. The base cost is decided jointly by the Marketing department
– which is mainly concerned with margin and profitability– and by the
R&D department –which is mainly concerned with product feasibility.
Abbreviation
|
Unit
|
Range
|
|
Processing
Power
|
Power
|
Gigaflops
(GFLOPS)
|
5 –
100
|
Display
Size
|
Display
|
Inches
(“)
|
4 –
40
|
Design
|
Design
|
Index
|
3 –
10
|
Battery
Life
|
Battery
|
Hours
(H)
|
24 –
96
|
Number
of Features
|
Features
|
Number
(#)
|
5 –
20
|
Base
Unit Cost
|
Base
Cost
|
$
|
30+
|
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Sonite customers are adults who purchase the products for
personal or professional use. Market research studies show that the Sonite
market can be divided into five major groups of customers or segments, having
similar needs and purchasing behavior.
•Explorers (Ex) – People in this segment show a
high level of interest in Sonites and other similar products. They are
extremely knowledgeable about Sonite technology and the different
characteristics of the existing brands. Explorers were probably among the first
to use Sonite products. They demand high-performance products, i.e. products
with high processing power and/or large screens. They are less concerned with
the convenience of the products (battery life, design or number of features)
however they are quite price-sensitive, since they use Sonite products for
their personal use and do not necessarily have high incomes.
•Shoppers (Sh) – As the name of this segment
indicates, Shoppers do a lot of shopping. They have a good knowledge of
marketed brands and do extensive product comparison. They look for products
with a high quality –price ratio and average levels of both performance and
convenience. Like Explorers, they use Sonite products for personal purposes and
are quite price-sensitive.
•Professionals (Pr) – Individuals in this segment
may use Sonite products for both personal and professional reasons.
Consequently, they are looking for high quality, high-performance and
easy-to-use products. They can afford expensive products and often view price as
an indication of quality.
•High Earners (Hi) – This group is characterized
by high incomes, using Sonite products on a private basis. Studies show
that they usually buy fairly expensive products which they can afford, and that
their purchase is partially motivated by social status. Although they tend to
use their Sonites less than the average consumer, they demand performance
and convenience from the products.
•Savers (Sa) – This segment includes all consumers who are
cautious in the way they spend their money. Although this segment is the
largest and is composed of several sub-groups, most customers have similar
needs. They are looking for cheap, low-performance products with average
convenience. Experts believe that the penetration of this segment is not as high
as the other segments. Consequently, its future growth rate could exceed
forecasts.
Each segment has specific needs in terms of physical
characteristics and price. Awareness levels and purchase intentions vary
significantly for existing products from one group to the other. Market
forecast studies show that the sizes and growth rates of the five segments
are significantly different. This is explained in part by the development stage
of each segment, by the varying product offerings, and by the intensity of
marketing effort targeted at each segment.
Sonite and Vodite consumers tend to shop in the
following three distribution channels:
•Specialty Stores – These stores are usually
small and may not necessarily belong to organized chains. They are
geographically close to their customers and can provide a high level of service
and technical support. As they do not distribute many different product
categories, Sonite products account for a large proportion of their sales.
These stores usually carry a broad product line for each category, including
the most expensive and/or high-performance products. Because of their high
level of technological expertise, specialty stores are likely to be the
preferred distribution channel for Vodite products.
•Mass Merchandisers – These stores operate on a
low-price, high-volume basis and try to minimize overhead. Consequently, the
level of service they offer is lower than that of the two other channels. While
mass merchandisers carry many different product categories, the depth of
each product line they carry is usually restricted to a few units. They often
distribute the cheaper, low-performance products. Their lack of technical
expertise and the low level of service may well prevent them from distributing
Vodites in the early years.
•Online stores – This category of stores
includes the web-only merchants (such as amazon.com and newegg.com) as well as
the e-commerce websites of traditional retailers (BestBuy.com, Walmart.com,
etc.). Although only a small percentage of consumer electronic sales are done
on the web, this percentage is much higher for Sonites products, especially for
highly connected consumers such as Shoppers. Convenience is the key advantage
of online stores as consumers may shop from their home at the time of their
choice. In addition, they have access to an almost unlimited choice and can
compare features and prices very easily. Privacy and security are the primary
concerns of online shoppers, but new mechanisms are put in place by banks and e-commerce
sites to reduce fraud. Online stores are likely to become more important in the
next 5 to 10 years.
Within the Sonite market, market research studies show
that all three distribution channels are important; therefore, each of
them should be visited by the companies’ commercial team. There are
approximately 10,000 specialty stores, 6,000 mass merchandisers belonging
to 6 different chains, and 1,000 online stores.
Differences between margins obtained by the stores in each
of the three channels are mainly due to differences in the level of service and
volume sold. These margins are applied to retail prices and are approximately
constant across brands for a given channel. In Markstrat, the distributor
margins are 40% for specialty stores and 30% for the other ones.
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You operate in an economy that currently has an average
inflation rate of 2%. Inflation affects the production, advertising, commercial
and market research costs of your company. It is unlikely that inflation will
reach much higher levels in the future. Should this be the case, the government
may decide to impose price control on all brands.
The Gross National Product (GNP) provides you with information
about trends in the Markstrat economy. In the recent past, the overall economy
has been growing at a rate of 4%.
FINANCIAL
REPORT – FIRM MMT2019 – PERIOD 0
The
financial statements of firm MMT2019 published for Period 0 have been prepared
on December 31st, Period 0 in accordance with International Financial Reporting
Standards (IFRS), as adopted in the Markstrat world.
Company Profit & Loss Statement
The table below shows the evolution of firm MMT2019
financial results in thousands of dollars, as well as the cumulative results
since Period 0.
Period
0
|
Cumulative
|
|||||
Revenues
|
35,340
|
35,340
|
||||
Cost of goods sold
|
-15,051
|
-15,051
|
||||
Inventory costs
|
-557
|
-557
|
||||
Contribution before marketing
|
19,733
|
19,733
|
||||
Advertising expenditures
|
-4,000
|
-4,000
|
||||
Commercial costs
|
-1,224
|
-1,224
|
||||
Contribution after marketing
|
14,509
|
14,509
|
||||
Market research studies
|
-245
|
-245
|
||||
Research and development
|
0
|
0
|
||||
Loan reimbursed
|
0
|
0
|
||||
Loan received
|
0
|
0
|
||||
Loan interest paid
|
0
|
0
|
||||
Exceptional cost or profit
|
0
|
0
|
||||
Earnings before taxes
|
14,264
|
14,264
|
Brand contribution
The table below shows a comparison of the net
contribution generated by the brands marketed by firm MMT2019 in Period 0.
MOST
Sonites
|
MOVE
Sonites
|
|
Revenues
|
25,389
|
9,951
|
Cost of goods sold
|
-10,495
|
-4,556
|
Inventory holding cost
|
0
|
-557
|
Inventory disposal loss
|
0
|
0
|
Contribution before marketing
|
14,894
|
4,839
|
Advertising media
|
-1,440
|
-2,400
|
Advertising research
|
-60
|
-100
|
Commercial costs
|
-612
|
-612
|
Contribution after marketing
|
12,782
|
1,727
|
Revenues
MOSTMOVE28.2%71.8%
Revenues
|
|
MOST
|
25,388.676
|
MOVE
|
9,951.415
|
Note: brands with low revenues or contribution (< 5% total)
are not shown on this chart
Contribution after Marketing
MOSTMOVE11.9%88.1%
Contribution after marketing
|
|
MOST
|
12,781.547
|
MOVE
|
1,727.162
|
Marketing results
The section below provides key marketing results for
each of your marketed brands
Market Shares
MOST
Sonites
|
MOVE
Sonites
|
|
Volume Market Share
|
17.0 %
|
4.2 %
|
Value Market Share
|
11.1 %
|
4.5 %
|
Volume sold
The table below provides the volume sold for each of
your marketed brands in each of the three distribution channels. Sales are
given in thousands of units.
MOST
Sonites
|
MOVE
Sonites
|
|
Specialty Stores
|
35
|
15
|
Mass Merch.
|
105
|
16
|
Online Stores
|
16
|
7
|
Distribution Coverage
The distribution coverage figures in the chart and
table below represent the proportion of distributors who carry a given product.
The report gives the information for each brand currently on the market. The
number of distributors in each distribution channel is provided as well.
MOST
Sonites
|
MOVE
Sonites
|
||||
Specialty Stores
|
21 %
|
21 %
|
|||
Mass Merch.
|
48 %
|
47 %
|
|||
Online Stores
|
37 %
|
38 %
|
|||
Specialty
Stores
|
Mass
Merch.
|
Online
Stores
|
|||
Number of distributors
|
10,000
|
6,000
|
1,000
|
||
Brand prices
The table below shows the prices in $ of your marketed
brands. The Recommended Retail Price is the price that you specified in your
marketing mix decisions. The Average Retail Price is the average end-user
price, taking into account the discount offered by distributors. Finally, the
Average Selling Price is equal to the Average Retail Price minus the
distribution margins.
MOST
Sonites
|
MOVE
Sonites
|
|
Recommended Retail Price
|
$260
|
$420
|
Average Retail Price
|
$241
|
$399
|
Average Selling Price
|
$163
|
$262
|
Loans and Budget
Changes
The
left table below summarizes the loans and/or budget changes that were granted
to your company by the instructor. The other table provides the past and future
payments made by your company to reimburse the loans. The first column shows
the reimbursement of the capital borrowed; the second columns shows the
interests paid in the period; the third column indicates how much capital
remains to be reimbursed at the end of the period.
Budget increase (K$)
|
Budget decrease (K$)
|
Loan capital borrowed (K$)
|
Loan Duration
|
Interest rate (%)
|
|
Period 0
|
|||||
Period 1
|
|||||
Period 2
|
|||||
Period 3
|
|||||
Period 4
|
|||||
Period 5
|
|||||
Period 6
|
|||||
Period 7
|
|||||
Period 8
|
|||||
Period 9
|
|||||
Period 10
|
|||||
Capital
reimbursed (K$)
|
Interest
paid (K$)
|
Capital
remaining (K$)
|
|||
|
|
|
|||
|
|
|
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|
|
|
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|
|
|
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|
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|
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|
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|
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|
|
|
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|
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|
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|
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|
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|
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|
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